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Recruitment user getting the error 'Invalid Login Credentials' when registering on the recruitment website

PeopleXD Recruitment: Recruitment user getting the error 'Invalid Login Credentials' when registering on the recruitment website

Debs avatar
Written by Debs
Updated over a month ago

This error displays when the email address the user is trying to register the account with is already in use.

Resolution 1

The user will need to register the account using a different email address

Resolution 2

  1. The user can navigate to the Login section of the recruitment site

  2. From here they can select the Forgotten Password option

  3. They will fill in the email details the screen prompts them to enter

  4. This will generate an email to that email address which will contain a link to unlock the account and reset the password

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